Shipping and Returns
Abundantlycanna understands that getting your items quickly is important to you. We make every effort to process your order quickly. Orders made through www.abundantlycanna.com are typically processed and shipped within 2-5 business days of order placement. “Business days” are Monday through Friday and exclude federal holidays within the United Sates.
Holidays include: Martin Luther King Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas and New Year’s Day. Estimated processing and shipping dates are not guaranteed. Some items may require a longer ship-out time frame.
**We are not responsible for any delays experienced with the delivery carrier.
NOTE: THE DELIVERY TIME IS AN ESTIMATION. THIS IS THE CARRIER’S BEST GUESS AT WHEN THE ORDER WILL ARRIVE VIA THE SELECTED SERVICE. FOR INFORMATION ON DELIVERY GUARANTEES, YOU WILL NEED TO SPEAK WITH THE CARRIER DIRECTLY.
Customers are solely responsible for entering and confirming the shipping address before finalizing their order. Abundantlycanna is not liable for orders shipped to incorrectly entered shipping addresses.
Customers are solely responsible for selecting the appropriate shipping method for their order and shipping address (ex. UPS does not ship to PO BOX addresses). If the incorrect method is selected the customer is responsible to pay any re-shipping fees to have the order re-shipped.
Shipping and Handling Rates
Our website uses a carrier calculated shipping method. Meaning, the rates you are quoted are based on live shipping rates coming directly from the carrier. The rates you are quoted will vary depending on the actual weight of the order in addition to where the order is actually being shipped.
What if my order is lost?
Abundantlycanna is not responsible for your order once it leaves our warehouse. Please contact the shipping provider with questions or concerns. If you file a claim with the shipping company and need our assistance we are happy to help.
What if I entered the incorrect shipping address?
If you order is sent to an incorrect shipping address and it is returned to our warehouse, you will be contacted via email by our Customer Service Department. We will be happy to resend your package to another address, however, you will be responsible for a reshipping fee paid through cash or check. We can also refund your order minus the shipping and handling fee.
If you have not responded to our email in 30 days we will automatically refund your order, minus the shipping and handling fee.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened and unused. It must also be in the original packaging.
Please contact Abundantlycanna prior to shipping back your product. Do not send your purchase back without contacting us first.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To return your product, you should mail your product with note that includes purchase order number to:
Abundantlycanna, 2511 Ventura Drive, Suite B, Woodbury MN 55125, United States
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.